Service Management: Managing the Image

Edition

-

ISBN/ISSN

979-95123-2-8

Collation

231 hlm ; 24 cm

Series Title

-

Call Number

658 Pet-s

Becoming a Master Manager: a Competency Framework

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The Active Manager's Tool Kit

Edition

-

ISBN/ISSN

-

Collation

xii + 340 hlm ; 29 cm

Series Title

-

Call Number

651.3 Sil-a

Quality : Sustaining Customer Service

Edition

-

ISBN/ISSN

0-7126-5519-0

Collation

270 hlm ; 23 cm

Series Title

-

Call Number

647.94 Tay-q

The Renewal Factor : How The Best Get and Keep The Competitive Edge

Edition

-

ISBN/ISSN

0-553-05226-8

Collation

xiv + 338 hlm ; 23 cm

Series Title

-

Call Number

658.4 Wat-t

Marketing Strategies For Small Businesses : Practical Marketing Techniques an…

Edition

-

ISBN/ISSN

1-56052-172-4

Collation

xii + 307 hlm ; 23 cm

Series Title

-

Call Number

658.8 Ger-m

Expanding Your Consulting Practice With Seminars

Edition

-

ISBN/ISSN

0-471-85899-4

Collation

xvi + 240 hlm ; 24 cm

Series Title

-

Call Number

658.4 Hol-e

An American Idea : The Making National Parks

Edition

-

ISBN/ISSN

-

Collation

288 hlm ; 26 cm

Series Title

-

Call Number

634.9 Hea-a

Quantitative Tourism Industry Analysis : Introduction to Input-Output Social …

Edition

-

ISBN/ISSN

978-0-7506-8499-6

Collation

xiv + 259 hlm ; 29 hlm

Series Title

-

Call Number

657 Har-g

Basic Marketing

Edition

-

ISBN/ISSN

-

Collation

xix + 884 hlm ; 24 cm

Series Title

-

Call Number

658.8 Jer-b